FREQUENTLY ASKED QUESTIONS

No crazy talk or jargon. We keep is simple and transparent

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Frequently Asked Questions

A mortgage broker is someone who helps find the right loan for you. Whether you’re in the market for your first home or building a portfolio of investment properties, or even purchasing a car, we have access to hundreds of loans from a host of Australia’s leading lenders.

You can see us at any stage in your financial journey. You might still be saving for your first home, wishing to use the equity in your current one, or wondering if you’re still getting the right deal with your existing lender. You can make an obligation-free appointment with us at a time and place that suits you.

We will ask about your financial circumstances and objectives to find out what’s important to you in a home loan. For example, flexibility might be important because you plan to start a family or you may want ready access to equity for a rental property or renovations. Whatever your plans, we will research the market and recommend the right home loan to suit your needs. We always look for the right loan for you, not the lender.

We are paid by the lender, not the borrower. The lender has fixed marketing costs in every loan and pays these monies to their own representatives, branches or brokers like us.

Yes, we hold an Australian Credit License (ACL 467671) as required under the National Consumer Credit Protection Act.
We are also a member of the Mortgage and Finance Association of Australia (MFAA Member No 141963) . We maintain the highest standard of training and education, as well as compliance with government regulations.

Our mortgage brokers do all of the hard work. All you will be required to do is fill out the application and supply the required documentation. We can then complete a preliminary assessment and give you some options to choose from. Once we know which lender you would like to proceed with then we lodge the loan online directly into their system for a quick approval.

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Home Buyer & Investing

We’re all unique when it comes to our finances and borrowing needs. Speak with one of our mortgage experts and find out more about your:

  •  Maximum borrowing capacity
  •  Estimate of costs for purchasing
  •  Lender product comparison

There are hundreds of different home loans available, but we do the heavy lifting and compare and structure the loan that is right for you.

Usually between 5% – 10% of the value of a property, which you pay when signing a Contract of Sale. Speak with us to discuss your options for a deposit. You may be able to borrow against the equity in your existing home or an investment property.

Here are some example costs you should budget for when purchasing a property:

Landlord’s insurance provides standard building and contents cover plus cover for theft or malicious damage to the property by tenants and covers loss of rent in certain circumstances. It also covers the owner’s liability (e.g. if a tradesperson is injured while working in the property). Landlord’s insurance is an affordable extra safeguard and strongly recommended for all investors.

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Refinance

It is always a good idea to speak with an expert to ensure you aren’t paying too much for your loan. Our team will check you have the right loan for your needs, compare hundreds of different lenders and options and ensure you are getting the best deal available.

 

There are hundreds of different home loans available, but we do the heavy lifting and compare and structure the loan that is right for you.

This is one of the reasons many people refinance. The advantage is that you pay a much lower interest rate on a mortgage than for most other forms of debt – e.g. credit cards, overdraft facilities, personal loans etc. Providing you have sufficient equity in your property, you may be able to consolidate all your debt on a home loan. If you take this option though it is important to make sure you maintain your repayments at their current level or you could end up paying more over a longer period of time. Speak with us today to discuss your personal needs.

Penalty fees could apply if you’re paying off your current mortgage early, especially if you’re exiting a fixed home loan. But these may be offset by repayment savings when you switch home loans. We’ll walk you through any fees that will apply in your circumstances.

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Application

Our mortgage brokers do all of the hard work. All you will be required to do is fill out the application and supply the required documentation. We can then complete a preliminary assessment and give you some options to choose from.

Once we know which lender you would like to proceed with then we lodge the loan online directly into their system for a quick approval.

Using our expertise, we can find you the right home loan in less than 24 hours as long as you provide us with all of the required documents in one go.

If you are in a hurry to get approved because you are going to an auction or have a deadline for a cooling off period on your purchase then please let your mortgage broker know and they can escalate your application.

From receipt of your signed loan application and all supporting documents, we will usually have a formal approval in place within 10 to 12 working days.

Have more questions? Speak to one of our expert brokers today on 1300 131 500

Refresh Finance Expert Solutions

We believe that through knowledge and discipline, financial peace is possible for all of us. Are you looking for finance? Click below to get one of our award winning Refresh Finance brokers will be in touch soon.

Phone

+1300 131 500

Head Office

Level 2, 71 Longueville
Rd, Lane Cove NSW 2066

Postal Address

PO Box 193 Lane Cove 2066

Email

info@refreshfinance.com.au

Get in touch with one of our experts who can answer all your home loan related questions.