The player from Colombia had requested a withdrawal less than two weeks prior to submitting this complaint. The player marked the complaint as resolved after receiving the necessary information and assistance. The player casina casino review from the United Kingdom had requested a withdrawal less than two weeks prior to submitting their complaint.

Player’s withdrawal has been delayed due to KYC issues.

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Game Variety & Quality

Really petty attitude when you have to beg for your money. For someone who plays often, Casinia is definitely a go-to option. Had a nice time on casinia so far. Tried a few live tables just to test them out and was surprised how well they performed.
Consequently, the complaint was closed for the moment, though the player retained the option to reopen it in the future. The Complaints Team was unable to proceed with further investigation or provide potential solutions due to the player's lack of response to inquiries and reminders. Ultimately, the player confirmed that the complaint had been resolved, and the issue was marked as resolved in the system. The player from the United Kingdom had requested a withdrawal less than two weeks prior to submitting the complaint. The player from Norway faces difficulties withdrawing his winnings from NineCasino due to verification issues related to his self-custody crypto wallet. The player from Argentina faces issues with NineCasino preventing him from withdrawing €2,945.24 due to a final KYC request for a non-existent bank statement showing crypto wallet transactions.

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  • He submitted a bank statement as proof of deposit, but it was rejected because it did not meet the specific requirements outlined by the casino.
  • The player later confirmed receipt of the funds, resulting in the complaint being marked as resolved.
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Check the payout speed

Looking for the best online casinos in the UK? Our renowned 25-step review process is trusted by players and casino brands throughout the UK. The player from Spain reported issues with his account at Casinia, where his winnings from the Balloon Burst game, along with funds from other games, had disappeared. The player from Poland struggled to close their casino account despite multiple attempts to contact support and confirm their decision via email.

Design & Mobile Experience

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